Yes. You will receive a shipping confirmation by email including a tracking link within 24-72 hours after your package is shipped
HOW CAN WE HELP YOU?
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Frequently Asked Questions
Your package should arrive within the below-mentioned number of days. However, delays with our couriers occasionally happen.
Please check your email to find your shipping confirmation including a tracking link. Keep in mind that updating tracking information can take up to 24-48 hours and because we ship from Denmark, some tracking links will only be updated when the parcel reaches the country of destination. Please be patient with updates, especially around the weekends.
If you have selected the STANDARD SHIPPING option, shipping of your parcel, after it has been dispatched, is:
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Denmark: Up to 4 business days
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Norway: Up to 9 business days
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Sweden: Up to 7 business days
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Germany: Up to 6 business days
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Finland: Up to 10 business days
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United Kingdom: Up to 7 business days
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Mainland Europe: Up to 12 business days
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USA: 2-4 business days
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Rest of the world: up to 14 business days
If you have selected the DHL EXPRESS DELIVERY option, shipping of your parcel, after it has been dispatched, is:
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Europe: 1-3 business days
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USA: 2-4 business days
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Rest of the world: 2-4- business days
If you wish to cancel your order, please call our Consumer Service: +4532176822.
Orders are usually dispatched from our warehouse the same day as we receive them. Once dispatched, we cannot cancel the order, unfortunately.